Make payments

To check the payments that require to be paid, click Transaction on the left navigation pane and the incomplete payments are all listed under the Pending payment tab.

Use one of the following methods to complete the payments:

*Note: If you are using Flywire for your payments, ensure that the learner count of the payment, either individually or in bulk, does not exceed 30.

Make payment individually

To complete one specific pending payment, follow the steps below:

1.   To complete your payment, start from one of the following means:

    On the Dashboard, locate and select the payment to complete. Then click Pay in the Action column or above the table.

    Or go to Transaction >Pending payments tab, locate and select the payment to complete. Then click Pay in the Action column or above the table.

2.   On the Payment summary page, check the details of the fees that need to be paid.

When the payment is billed for a programme, the fee details of each applicant can be checked by clicking the number of applicants in the General information section.

The Payment summary page.

3.   In the Payment mode section, select a mode to pay for the fees.

If you have selected PayNow, Bank Transfer, Credit Card and other Payment Modes, you need to continue the payment through the Flywire Payment portal by following the steps below:

a.   Select the country of your payment and then click Proceed to payment.

b.   In the payment method selection window, confirm the country or region again and then select the payment method.

c.    Upon confirmation, a Payment Instruction PDF file will be available. Please follow the instructions in the file.

Payment Instruction file.

*Note: The instructions are visible only once and will expire in six days after being generated.

d.   After the payment is made, you need to follow up with Flywire via the Help Centre’s Mailing, Calling, or Live Chatting approach.

e.   In the follow-up process, you will need to submit your proof of payment (remittance) to Flywire for verification. Once the transaction is reflected as “Guaranteed” in the Flywire portal, the payment status in TMS will automatically update to “Paid”.

Make payments in bulk

To complete multiple pending payments in bulk, follow the steps below:

1.   To complete your payment, start from one of the following means:

    On the Dashboard, locate and select the payment to complete. Then click Pay in the Action column or above the table.

    Or go to Transaction >Pending payments tab, locate and select the payment to complete. Then click Pay in the Action column or above the table.

2.   On the Payment summary page, check the details of the selected payments, including their payment statuses, in the left pane.

The Payment summary for bulk payment page.

3.   In the right pane, select a payment mode to complete the payment.

If you have selected PayNow, Bank Transfer, Credit Card and other Payment Modes, you need to continue the payment through the Flywire Payment portal by following the steps below:

a.   Select the country of your payment and then click Proceed to payment.

b.   In the payment method selection window, confirm the country or region again and then select the payment method.

c.    Upon confirmation, a Payment Instruction PDF file will be available. Please follow the instructions in the file.

Payment Instruction file.

*Note: The instructions are visible only once and will expire in six days after being generated.

d.   After the payment is made, you need to follow up with Flywire via the Help Centre’s Mailing, Calling, or Live Chatting approach.

e.   In the follow-up process, you will need to submit your proof of payment (remittance) to Flywire for verification. Once the transaction is reflected as “Guaranteed” in the Flywire portal, the payment status in TMS will automatically update to “Paid”.